Data Protection

Privacy Policy — Your data is safe with us

Bk9901 takes the protection of your personal information seriously. Read this Privacy Policy to find out exactly what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026 SSL encrypted Read in Bengali
256-bit SSL encryption
Zero Third-Party Sales
KYC Secure Verification
24/7 Data Monitoring
Summary

Bk9901 respects your privacy. We collect only the information we need, never sell your data to third parties, and use industry-leading security technology to keep it safe. Read this Privacy Policy to understand every aspect of how we handle your data.

1 What information we collect

We collect various types of information when you create and use your bk9901 account. The purpose is to deliver the best possible service and to keep your account secure.

We collect two types of information — what you provide directly, and what is generated automatically as you use the platform.

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID KYC verification, age confirmation
Contact Information Mobile number, email Account communications, security alerts
Financial information BKash/Nagad number, transaction history Payment Processing
Usage Information Gaming history, betting records Service improvement, responsible gaming
Technical Information IP address, device information, cookies Security & fraud prevention

We never collect more information than necessary. Every piece of data we gather has a specific legal or service-related reason behind it.


2 How we use your information

Bk9901 uses collected data solely for specific, legitimate purposes. Your personal information is never sold to advertisers or third parties under any circumstances.

  • To create, manage, and secure your account
  • For processing deposits and withdrawals
  • For KYC verification and age confirmation
  • To prevent money laundering and fraud
  • For managing responsible gaming programs
  • To send relevant promotions and bonus offers (with your consent)
  • To personalize your gaming experience
  • To fulfil legal obligations

Bk9901 never sends you marketing messages without your consent. You can opt out of marketing communications at any time.

Legal basis

All our data processing activities are conducted in accordance with international data protection standards. Data is used only on the basis of contractual necessity, legal obligation, or your direct consent.


3 Cookies & Tracking Technologies

Bk9901's website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

We use three types of cookies:

  • Essential cookies: Login sessions and security tokens — the platform cannot function without them
  • Performance Cookies: Improving page load speed and analyzing usage patterns
  • Preference Cookies: Remembering language, theme, and other personal settings

You can manage cookies through your browser settings. Please note that disabling essential cookies may limit certain platform features.

We do not use third-party tracking cookies or cross-site tracking technologies. Your browsing habits are never shared with any other website.


4 Data Sharing & Third Parties

Bk9901 does not sell your personal information to third parties. However, in certain limited circumstances, specific data may need to be shared with specific parties:

  • Payment Processors: Relevant financial details for processing transactions via bKash, Nagad, and Rocket
  • KYC provider: With trusted third parties for identity verification
  • Law enforcement agencies: By court order or valid legal requirement
  • Licensing Authority: To meet regulatory obligations

All third parties with whom data is shared operate under strict confidentiality agreements and may not use the information beyond its specified purpose.

No data shared with advertisers

Bk9901 never sells or transfers your personal information to advertisers, marketing companies, or data brokers. This is an unconditional policy we do not make exceptions to.


5 Data Protection Measures

Bk9901 uses the highest industry-standard technology to protect your information. Our security infrastructure is built in multiple layers, so even if one layer is compromised, the remaining layers continue to safeguard your data.

  • 256-bit SSL/TLS encryption — all data transmissions are encrypted
  • Sensitive data stored in the database is protected with AES-256 encryption
  • Two-Factor Authentication (2FA) Feature
  • 24/7 system monitoring and detection of unusual activity
  • Regular security audits and penetration testing
  • Payment card data is not stored directly on our servers
  • Instant account lock upon detection of suspicious login activity

Our servers are hosted in internationally certified data centers with strict physical security measures in place.


6 Your data rights

As a bk9901 user, you have important rights over your own data. We fully respect these rights and are here to help you exercise them.

  • Right to Know: You may request to see what information we hold about you
  • Right to Rectification: You may request correction of any inaccurate information
  • Right to Erasure: You may request deletion of your data under certain conditions
  • Right to Restrict Processing: You may request that certain uses be stopped
  • Data Portability: You may request your data in a structured format
  • Right to object: You may object to the use of your data for specific purposes

To exercise these rights, please contact our Customer Support. We typically respond within 30 days.

Learn About Limitations

Where legal obligations or fraud investigations require it, we are bound to retain certain data for a defined period. In such cases, a deletion request may not be fulfilled in full.


7 Data Retention Period

Bk9901 does not retain data beyond what is necessary. Each category of data has a defined retention period, determined by legal requirements and operational purposes.

  • Account information: For the lifetime of the account + 5 years after closure
  • Financial transactions: 7 years (legal obligation)
  • KYC documents: 5 years after account closure
  • Gaming History: 3 years
  • Log Files & Technical Data: 12 months
  • Marketing Preferences: Until you opt out

Once the designated retention period ends, your data is securely and permanently deleted or anonymized.


8 Protection of minors' data

Bk9901 strictly does not provide services to anyone under 18. A core part of our Privacy Policy is ensuring that we never collect data from minors under any circumstances.

  • Age verification is mandatory at registration
  • Age is verified with KYC documents when there is reasonable suspicion
  • Accounts identified as belonging to a minor are closed immediately
  • Any data collected is deleted immediately
A note to parents

If your child has mistakenly created a bk9901 account, please contact our customer support. We will take immediate action and delete all associated data.


9 Privacy Policy Updates

Bk9901 may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via mobile notification or email.

The date of each update will be shown at the top of this page under "Last Updated". Continued use of the platform after any changes constitutes your acceptance of the revised policy.

Stay Informed

Check this page regularly. We aim to provide at least 14 days' notice before any major changes, giving you enough time to make an informed decision.


10 Contact Us

If you have any questions, complaints, or data-related requests regarding our Privacy Policy, please get in touch. Our dedicated data protection team will carefully review your request.

  • Chat with us live in Bengali anytime — available 24/7
  • Send your detailed complaint via email: [email protected]
  • General requests are responded to within 7 business days
  • Complex data requests are resolved within a maximum of 30 days

Your privacy matters to us. Do not hesitate to reach out with any concerns — we are always ready to help.

Our commitment

Why your Data Secure

Six core security features that ensure your privacy.

End-to-End Encryption

On bk9901, every data packet from your browser to our servers is encrypted with 256-bit SSL. No hacker can intercept, read, or alter your information in transit.

Zero Data Sale Policy

We never sell your personal information to any advertiser, data broker, or third party. This is an absolute and unconditional commitment.

Secure KYC Process

Documents submitted for identity verification are transmitted exclusively through secure, encrypted channels. KYC documents are never shared with third parties.

Real-Time Security Monitoring

Our security team monitors your account 24/7. Any unusual activity triggers an immediate alert.

Two-Factor Verification

With Two-Factor Authentication (2FA) enabled, knowing your password alone is not enough to access your account. Login requires an OTP sent to your mobile device.

Automated Data Deletion

When the designated retention period expires, your data is automatically and permanently deleted. No unnecessary data remains on our servers.

Your rights

Over your data Your controls

Your rights as a bk9901 user.

Right to Know

You may request at any time to know what information we hold about you, where it is stored, and how it is used.

Right to Rectification

If any information we hold about you is incorrect, you may request a correction and we will update it promptly.

Right to Erasure

Where there is no legal obligation to retain it, you may request that your data be deleted.

Data Portability

You may request an export of your data in a structured format (JSON/CSV).

Right to object

You may object to the use of your data for specific purposes, particularly for marketing.

Right to Restriction

You may request that processing of your data be restricted while an investigation or dispute is ongoing.

General Questions

Privacy Policy Related Questions

Never. Under no circumstances does bk9901 sell your personal information to third parties. This is a core and non-negotiable principle of our Privacy Policy.

After account closure, certain data (such as financial transactions) must be retained for 5–7 years in accordance with legal obligations. All data is permanently deleted once that period expires.

bk9901's servers are hosted in internationally certified data centers. Where data processing occurs overseas, it is governed by strict data protection agreements and no information is transferred insecurely.

You can update your notification preferences in Account Settings, or contact our customer support team to be removed from the marketing list.

Yes. In the event of a data breach, we will notify the relevant authorities within 72 hours and inform affected users as promptly as possible, in accordance with international regulations.
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Your information is completely safe at bk9901. Read our Privacy Policy and register with confidence — join millions of gamers across Bangladesh.

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